Head of Internal and Member Communications

AreaCommunications and Branding
When is this role requiredBid phase, Pre-con, At-con, Post-con
How long is this role for?A long-term role
Interest / skill tagsI like helping others out and coordinating plans, I’m a great written communicator, I like planning social events

Why this role is exciting

Worldcon runs on communication—between teams, between volunteers, and between thousands of excited members waiting for news. In this role, you’ll help shape the voice of the convention and make sure everyone gets the information they need, when they need it.

What you’ll actually do

You’ll oversee all internal and member‑facing communications, making sure updates are clear, accurate, and easy to understand. This means gathering information from teams across the bid or convention, turning it into concise and engaging copy, and ensuring everything aligns with our accessibility and inclusive‑language guidelines. You’ll help write, edit, and polish newsletters, announcements, and other communications, and you’ll work closely with the Press Officer and Head of Communications to keep messaging consistent across all channels. Some days you’ll be drafting a member update; other days you’ll be proofreading a policy page or coordinating with a division head to clarify a detail before it goes live.

Skills and experience

This role is perfect for someone with strong writing and editing skills and a keen eye for detail. Experience in media, internal communications, or preparing newsletters—or similar communications for fandom events or organizations—will make the work feel familiar, but it’s not strictly required. What matters most is clarity, consistency, and the ability to turn scattered information into something members can easily understand. If you enjoy shaping tone, smoothing out rough text, and helping teams communicate better, you’ll thrive here.

The work involved in the role

Most of the work happens online, reviewing drafts, writing updates, and coordinating with other teams. It’s not physically demanding, and you won’t need to be on‑site unless you choose to help with at‑con communications. The role is public‑facing in the sense that your work will be widely read, but you won’t be interacting directly with attendees unless you want to. You’ll spend a lot of time collaborating with other volunteers, keeping track of details, and making sure information flows smoothly across the organization.

Time commitment

Expect a few hours a week during quieter periods, increasing as major announcements or newsletters approach. Communication tends to come in waves—some weeks are calm, others are busy. Meetings are usually online and scheduled across multiple time zones. As the convention gets closer, the pace picks up, especially when multiple divisions are finalizing information at once.

Contact address

If you’d like to find out more, please contact volunteers@dublin2029.ie.

What you’ll get out of it

You’ll gain experience in internal communications, editorial work, and cross‑team coordination—skills that translate beautifully into professional settings. You’ll work with passionate volunteers from all over the world and help create the connective tissue that keeps a massive fan‑run event functioning. It’s deeply satisfying to know that your work helps thousands of members feel informed and included.

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